Shenzhen Smida Intelligent Equipment Co., Ltd. controls the quality of laboratory mixer during the production. We conduct inspections at any point throughout the production process to identify, contain and resolve product problems as quickly as possible. We also implement testing that is in line with related standards to measure the properties and evaluate performance.

All the time, Smida has been well-received in the international market. In terms of sales volume over the past years,the annual growth rate of our products has doubled thanks to the customers' recognition of our products. 'Doing a good job in every product' is the belief of our company, which is one of the reasons why we can get a large customer base.

It is an important thing - how customers feel our services provided at Smida. We often do some simple role plays in which they act out a few scenarios that involve both easy-going and troublesome customers. Then we observe how they handle the situation and coach them on areas to improve. In this way, we help our staff effectively respond to and handle problems.