About After-sales Aervices
If you have any questions, please consult Smida for detailed information, the relevant person in charge will contact you soon.
1
What to do if the machine malfunctions?
Please provide feedback to smida regarding the issue and we will assist you in investigating and resolving it.
2
What about your company's product after-sales service system?
Product after-sale guarantee period is 12 months, and we can provide free consumable parts within 1 year. And our professional pre-sale and after-sales department can respond you within 24 hours for any technical problems.
3
How to ensure the customer's standard use of the machine?
We can provide each product related video showing how to install and operate. If you have specific needs, we can also arrange engineer to the customer's company for equipment operation training.
Contact with us
Contact person: Blue Liu
Tel: +86 135 1093 2149
WhatsApp: +86 151 7377 7981
Add:
12th Floor, Building B, Quanju Industrial Park, Pinggang, Jiangshi Road, Gongming Street, Guangming New District, Shenzhen, China
We are committed to providing high-quality products and services, with a professional after-sales team that supports online after-sales service. If there are any problems with the machine, please feel free to contact us at any time.
Monday - Friday: 8am - 5pm Saturday: 9am - 4pm
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