With co2 cutter, Shenzhen Smida Intelligent Equipment Co., Ltd. is thought to have more opportunity to participate in the global market. The product is made of eco-friendly materials that cause no harm to the environment. To ensure the 99% qualification ratio of the product, we arrange a team of experienced technicians to conduct quality control. The defective products will be removed from the assembly lines before they are shipped out.
We have been strengthening our local R&D capability to design and localize our products in the overseas market to cater to the local people's needs and has succeeded in promoting them. Through those marketing activities, the brand influence of our brand -Smida is highly increased and we glory in allying with more and more overseas enterprises.
In order to build mutual trust between customers and us, we make a big investment in cultivating a high performing customer service team. To provide superior service, our customer service team adopts a remote diagnostics at Smida. For example, they provide real-time and effective troubleshooting solution and targeted advice on how to maintain the product. In such ways, we hope to better meet their customers’ needs which previously may have been neglected.