How do you provide after-sales service?

After sales issues are one of the most challenging issues in overseas sales, and we are a high-tech enterprise that integrates research and development, manufacturing, sales, and after-sales. We can provide you with the most professional after-sales service.

The core issue of after-sales service is communication. You need to inform us of your problem in order to better solve it.

Firstly, we will provide corresponding manuals and videos to solve your questions. You can follow the steps in the video to operate. Our product is also very easy to use, and even inexperienced personnel can easily learn it.

Secondly, we have excellent online services. If you encounter any problems during use, please provide feedback to us online, and we will investigate your problems based on our rich experience.

If there are any problems caused by the product within the warranty period of one year, we will provide you with free accessories.

Additionally, if you wish for us to provide offline services, we can also offer offline after-sales services if conditions permit. However, please communicate the specific details with Smida before proceeding.

Finally, we have been deeply involved in this industry for 14 years, and our equipment has long-term stability. Our customers have also been using it for over ten years without any problems.

So please don't worry about the use of the device and use it with confidence.