Smida can provide professional planetary centrifugal vacuum mixer, laser marking machines and laser cutting machines.

How do you provide after-sales service?

Smida has professional after-sales service and good service intention

After sales issues are one of the most challenging issues in overseas sales, and we are a high-tech enterprise that integrates research and development, manufacturing, sales, and after-sales. We can provide you with the most professional after-sales service.

The core issue of after-sales service is communication. You need to inform us of your problem in order to better solve it.

Firstly, we will provide corresponding manuals and videos to solve your questions. You can follow the steps in the video to operate. Our product is also very easy to use, and even inexperienced personnel can easily learn it.

Secondly, we have excellent online services. If you encounter any problems during use, please provide feedback to us online, and we will investigate your problems based on our rich experience.

If there are any problems caused by the product within the warranty period of one year, we will provide you with free accessories.

Additionally, if you wish for us to provide offline services, we can also offer offline after-sales services if conditions permit. However, please communicate the specific details with Smida before proceeding.

Finally, we have been deeply involved in this industry for 14 years, and our equipment has long-term stability. Our customers have also been using it for over ten years without any problems.

So please don't worry about the use of the device and use it with confidence.

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Contact with us
Contact person: Blue Liu
Tel: +86 135 1093 2149
WhatsApp: +86 151 7377 7981
12th Floor, Building B, Quanju Industrial Park, Pinggang, Jiangshi Road, Gongming Street, Guangming New District, Shenzhen, China

We are committed to providing high-quality products and services, with a professional after-sales team that supports online after-sales service. If there are any problems with the machine, please feel free to contact us at any time.
Monday - Friday: 8am - 5pm   Saturday: 9am - 4pm
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