How to choose a planetary centrifugal mixer（5）?
The following are the differences in brand and after-sales service between contact planetary centrifugal mixers and non-contact centrifugal mixers:
Brand aspect
Contact planetary centrifugal mixer:
Professional manufacturers are the main focus: The brands in this field are mostly manufacturers specializing in the production of industrial mixing equipment. These brands have high visibility and professionalism in related industries, and are dedicated to providing high-performance mixing solutions for specific industrial fields.
High brand concentration: The brands of contact planetary centrifugal mixers are relatively concentrated, and their market share is mainly occupied by a few enterprises with technical strength and production scale. These enterprises usually invest heavily in product research and development, quality control, after-sales service, and other aspects to ensure the performance and reliability of their products, thereby establishing a good brand image.
Non contact centrifugal mixer:
Outstanding brands in professional fields: Non contact centrifugal mixers are widely used in certain high-tech fields and fine chemical industries. Therefore, some professional brands stand out in these fields and develop and produce non-contact centrifugal mixers with high precision and stability to meet the needs of specific industries.
Imported brands have an advantage: In the high-end market, imported brands of non-contact centrifugal mixers are often more favored because they have certain leading advantages in technology research and development, manufacturing processes, and product performance. For example, some well-known brands have rich experience and mature technology in high-end product lines such as vacuum planetary gravity defoaming mixers, which can meet the extremely high requirements of users for mixing quality and process.
In terms of after-sales service
Contact planetary centrifugal mixer:
Long warranty period: Some manufacturers of contact planetary centrifugal mixers offer relatively long warranty periods, which reflects the manufacturer's confidence in product quality and long-term support for users.
Strong professionalism in after-sales service: Due to the high technical content and complex structure of this type of equipment, after-sales service requires professional technical personnel and equipment. Manufacturers usually have a professional after-sales team that provides comprehensive after-sales services such as installation and commissioning, operation training, regular maintenance, and troubleshooting to ensure the normal operation of the equipment.
Customized services: Some brands of contact planetary centrifugal mixers also provide customized after-sales service solutions based on users' special needs, such as personalized training courses, equipment upgrades, remote monitoring and diagnosis services, to meet the specific requirements of different users in the production process.
Non contact centrifugal mixer:
High requirement for after-sales response speed: Non contact centrifugal mixers are often used in industries that require high production continuity and stability. Once the equipment malfunctions, it needs to be repaired and processed in a timely manner to avoid significant impact on production. Therefore, brand owners usually emphasize the speed of after-sales response, providing 24-hour online customer service, emergency repair hotlines, and other services to ensure that problems can be solved for users in the shortest possible time.
Technical support and training: Given the technical complexity of non-contact centrifugal mixers, brand manufacturers not only need to provide equipment operation training for users, but also need to invest more in technical support to help users solve various technical problems encountered during use, such as process parameter adjustment, equipment optimization, etc.
Accessory Supply and Maintenance Contract: In order to ensure the long-term stable operation of the equipment, brand manufacturers generally provide original accessory supply, which can ensure that the equipment always uses accessories that meet quality standards during use, and also allow users to enjoy regular maintenance services, extending the service life of the equipment.
After reading it, do you know how to choose? If you have any questions, please feel free to consult SMIDA.
